Basics

Help, it's not working! Basic Troubleshooting During a Live Webcast
If you have any problems while watching a live webcast here are a few quick troubleshooting tips you can try: 1. Refresh your browser (this is especiall...
Fri, 12 Jul, 2019 at 12:40 PM
Help, I can't hear anything! Troubleshooting for Sound Issues
If you're watching a webcast (either live or on demand) and you're having sound issues there are a few places to check your volume: 1. Check the...
Thu, 25 Jun, 2020 at 10:06 PM
Help, I can't register! Troubleshooting Registration Issues
When accessing a webcast (live or on demand) you may be required to register prior to watching the presentation.  Here are some tips for completing the deta...
Mon, 20 Apr, 2020 at 3:45 PM
Attendee Access Portal Instructions for Event Organisers
ATTENDEE ACCESS PORTAL INSTRUCTIONS FOR EVENT ORGANISERS Our support team will send you an invitation to login to the attendee access portal for yo...
Mon, 30 Sep, 2024 at 11:48 AM